Privacy Policy

Who we are (Controller)
PelGar International Ltd, Unit 13 Newman Lane, Alton, Hampshire GU34 2QR, United Kingdom.
Contact: info@pelgar.co.uk
This policy applies to all PelGar‑operated websites and digital services.

Personal data we collect

• Identity and contact data (e.g., name, company, email, phone, address)
• Communications and enquiry details
• Order/contract and account data
• Marketing preferences
• Technical data (e.g., IP address, device/browser, pages visited)
  We do not intentionally collect special category data via our websites. 

Purposes & lawful bases
We use personal data to:

• Respond to enquiries (legitimate interests)
• Provide quotations, fulfil orders and manage accounts (contract)
• Operate and secure our websites, including analytics via consented cookies (legitimate interests/consent)
• Comply with legal/ regulatory obligations (legal obligation)
• Send marketing where permitted (consent for email/SMS to individuals; legitimate interests for postal/B2B, with the ability to opt out) 

Cookies
We use cookies and similar technologies. Non‑essential cookies require your consent under PECR; you can change/withdraw consent at any time via our Cookie Preferences tool. See our Cookie Policy for details. 

Sharing
We share data with trusted providers (e.g., hosting, IT support, email/marketing platforms) under contracts requiring data protection. We do not sell personal data.

International transfers
Where data is transferred outside the UK/EEA, we use appropriate safeguards (e.g., approved standard contractual clauses) to protect your information.

Retention
We keep data only as long as necessary for the purposes above and to meet legal/ regulatory requirements, then delete or anonymise it.

Your rights
You can request access, rectification, erasure, restriction, portability, and object to certain processing. Where we rely on consent, you may withdraw it at any time. We may verify your identity before responding.

Complaints
Contact info@pelgar.co.uk. You also have the right to complain to the UK ICO.

Changes
We may update this notice and will post changes here.
Last updated: February 2026.